Home Care
Home Care provides services to any patient who is homebound and requires skilled nursing care on an intermittent basis. Some of the services provided include skilled nursing observation, wound care and dressing changes, injections, IV therapy, drawing blood work for lab tests, catheter and colostomy care, coordination and management of medication, supplies and equipment, instruction and education.
• Rehabilitation services are offered for patients requiring physical therapy, speech therapy or occupational therapy.
• Home Care also provides aides to assist with personal hygiene, feeding, hospital sitters and homemaker and companion services.
• Social Services provides special attention and assistance to patients who may benefit from community services. They also provide counseling and financial resource guidance as well as emotional support for patients and families.
Lifeline, for Additional Security
Lifeline is a personal response system for around-the-clock security. With a communicator connected to your phone and to Hillcrest's response center, Lifeline's remote pendants or wrist buttons ensure that help is just a "push of the button" away. For more information about providing this measure of security for your loved one, please contact Hillcrest Lifeline at (254) 202-5235 or (254) 202-5100.
We Make House Calls
The professional staff at Hillcrest Home Care is trained to provide a variety of health care services in the home-setting. Physician-directed care emphasizes rehabilitation, recovery, health education and prevention.
Home Care Reimbursement
Reimbursement is accepted from a variety of sources, including Medicare, Medicaid, private insurance and private pay. For our patients' convenience, all claims are processed through our central billing department. Medicare reimburses 100% of home care costs when:
- Patient services are ordered by a physician,
- The patient is homebound, and
- Skilled care is required on an intermittent basis.
Certification
Hillcrest Home Care is Medicare and Medicaid certified, accredited by The Joint Commission and a member of the Texas Association of Home Care.
Individuals who have quality of care or safety concerns regarding hospital, home care or hospice services should contact Hillcrest Risk Management Department (254-202-5885), Hillcrest Compliance Department (254-202-5888) or Hillcrest Baptist Medical Center Administration (254-202-9400).
Should patient issues fail to be resolved, the patient or patient representative may notify The Joint Commission by either calling (800) 994-6610 or e-mailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
