Residency positions are readdressed on an annual basis available in Health Care Administration.
- Hillcrest Baptist Medical Center; and
- Hillcrest Family Health Clinics
The Hillcrest Health System provides a unique opportunity for graduate and post-graduate training in health care administration. As a regional health system comprised of a hospital and primary care clinics in four counties, Hillcrest offers qualified individuals or graduates of health care administration schools an opportunity to gain valuable experience in a variety of health care delivery settings.
The Residency/Fellowship Program is typically one year in duration. Candidates are selected from a highly competitive pool of applicants who must be either enrolled in a graduate program requiring a one-year Administrative Residency or have completed a Masters degree in business or a health care related field. The program includes rotations and special projects, with each Resident/Fellow completing a core rotation during the first part of the program. The program is flexible and can be tailored to the Resident/Fellow’s particular needs and interests. Residents are placed at Hillcrest each year through Baylor University's MBA-Healthcare Program.
CORE ROTATION SUMMARY
This rotation exposes the Resident/Fellow to key components of the Hillcrest Health System. Key areas include Administrative Services, Nursing/Clinical Care Services, Clinical and Non-Clinical Support Services, Physician Practice Management and Managed Care.
- A. Administrative Services
The Resident/Fellow is considered an active member of the Executive Staff and is involved in Executive Conference Meetings, Board Meetings and Medical Staff Meetings. Other opportunities for involvement include:
- Medical Center Governance, such as participation in Executive Staff Meetings;
- Board of Trustee composition, structure and function;
- Corporate Services, such as participation in Executive and other Board Committees; and
- Medical Staff structure, composition and function through participation in Medical Staff Executive Committee, Institutional Review Board and Medical Staff Quality Improvement Committee.
- B. Nursing/Clinical Care
This rotation gives the Resident/Fellow a unique opportunity to understand the complexity and intricacies within nursing. Through interaction with senior nursing staff as well as special projects within nursing service or on the nursing units, Residents/Fellows gain an understanding of nursing staffing standards, credentialing, quality monitoring, reimbursement and compensation issues and the many complex aspects of successful nursing management within constrained resources. There are also opportunities for exposure to nursing systems, technologies, the creation of decision support systems and potential to work on performance improvement and reengineering teams during the nursing rotation. Nursing/Clinical Services include:
- Critical Care Services;
- Medical/Surgical Services;
- Emergency Services;
- Home Health/Hospice;
- Maternal/Child Services;
- Respiratory Care Services and
- Surgical Services.
- C. Clinical Support Services
This rotation will introduce the Resident/Fellow to clinical support services that assist in patient care throughout the medical centers and system. Each area provides an interdisciplinary perspective and shows how departments and Associates interact, communicate and rely upon one another to ensure quality customer service and patient care. This rotation offers a perspective on alternative management styles and department structures. The Resident/Fellow meets with the department Directors and other Associates to discuss departmental issues.
- Cardiology Services;
- Laboratory Services;
- Pharmacy Services;
- Radiology Services;
- Rehabilitation Services and
- Trauma Services.
- D. Non-Clinical Support Services
This rotation allows the Resident/Fellow to experience support services integral to the delivery of care at Hillcrest. This rotation includes the following service areas:
- Care Management;
- Consumer Affairs and Quality Management;
- Engineering Services;
- Environmental Services;
- Financial Accounting;
- Food/Nutrition Services;
- Information Services;
- Materials Management;
- Pastoral Care;
- Patient Accounting;
- Radiology Services and
- Risk Management;
- E. Physician Practice Management
The Resident/Fellow has an opportunity for rounding in a primary care setting. Front office overview includes appointment scheduling, registration and charge entry; while back office overview includes billing procedures and claims filing. Additional opportunities include participating in customer service activities, physician recruiting and quality improvement processes. This rotation includes:
- General administrative and clinical operations of a primary care physician clinic practice;
- Continuous improvement processes with use of tools in measuring indicators in a primary care setting and
- Understanding system processes relative to the collaborative interaction of the clinics and the medical centers.
- F. Managed Care
Rotation through Hillcrest’s Managed Care options offers the Resident/Fellow the opportunity to learn more about the managed care strategies and processes. This rotation includes:
- Organizational designs and operation;
- Contract negotiating and
- Analysis of reimbursement.
- G. Special Projects
Residents are asked to participate in a wide range of special projects for the health system. These projects draw heavily upon experiences gained through rotations and also allow the Resident/Fellow to utilize the knowledge accumulated through the didactic portion of health care studies.
COMPLETION OF THE FELLOWSHIP
Hillcrest makes no commitment to provide employment upon completion of the Residency/Fellowship, although one of the goals of the Residency/Fellowship is to attract talented managers and leaders to the Hillcrest Health System. The Resident/Fellow is supported in seeking post-graduate employment either within or outside the Hillcrest Health System.
Interested students may submit a resume and letter expressing interest in the Residency/Fellowship Program to Glenn Robinson (see address and internet mailbox below). Interviews may be conducted on campus at Hillcrest or by telephone. Final interviews are conducted at Hillcrest with the involvement of executive preceptors.
For more information please contact:
David Blackwell at (254) 202-3590 or
Glenn Robinson, FACHE, CEO
David Argueta, Director - Physician Services
100 Hillcrest Medical Blvd
Waco, Texas 76712